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FREQUENTLY ASKED QUESTIONS

The follow questions below are common concerns expressed to us at our office. If your concerns are not addressed here or on this website, please call us at 972-596-2224 to further clarify any issues.

  • My eyes are healthy. Do I need an eye exam?
  • How often should I have an eye exam?
  • Do we accept your insurance?
  • I don’t have insurance. Can I still get treated at Rosemore Eye Care?
  • I have a Vision Care Plan. Why do you need my medical insurance information?
  • Dilation or Optomap?
  • Can I buy my glasses or contact lenses online?
  • What is a contact lens evaluation? Why is it more than regular eye exam?
My eyes are healthy. Do I need an eye exam?

Even people who do not require glasses should have an eye exam at least every 2 years. Subtle changes in the retina (inside surface of the eye) can help achieve early diagnosis of other more serious medical conditions such as diabetes, high blood pressure, muscular sclerosis, or even a brain tumor. Signs of these conditions can first show up in the eye and may not be associated with any other symptoms. Having a regular annual eye exam is an important part of your yearly general health checks.

How often should I have an eye exam?

An eye exam should be part of your yearly routine. Not only is it possible for your glasses or contact lenses prescription to change, but an annual health check of your eyes is necessary for making sure that more serious heath problems are not at work. Some eye diseases, namely glaucoma, normally shows up initially without any symptoms. These conditions may take many years for symptoms to develop; however, had the disease been caught at an earlier stage, it is possible to have prevented the damage in the first place.

At Rosemore Eye Care, we utilize the latest in optometric technology to monitor and suspicious findings, so that any of these potential problems can be found.

Do we accept your insurance?

With the changes that are happening in the health care industry, it is important to know the difference between in-network and out-of-network benefits. Most insurance plans provide both types of coverage. The only plans that we can search and help you with are plans for which we are in-network. Below are the insurance plans for which we are currently in-network:

  • AARP
  • Aetna
  • Block Vision
  • Blue Cross Blue Shield
  • Cigna
  • Cigna International
  • Davis Vision
  • Eyemed
  • Medicare Part B
  • OptumHealth Vision
  • Scott and White Health
  • Spectera
  • Superior Vision
  • United Healthcare
  • United Healthcare Vision
  • VSP

If we are out-of-network with your insurance plan, we can provide you with the appropriate receipts for you to submit for reimbursement from your plan. We are happy to provide this assistance for all of our patients.

I don’t have insurance. Can I still get treated at Rosemore Eye Care?

Cash pay patients are welcome at Rosemore Eye Care. In fact, we provide discounts on services and glasses if they are paid for in full on the date of service. Please ask our office about these discounts.

I have a Vision Care Plan. Why do you need my medical insurance information?

We require all of our patients to provide us will all of their coverage information. If you have problems with eye allergies, an eye infection, an eye disease, or other medically significant eye problems, your vision care plan will not provide coverage for any of these problems and the extra testing that may also take place. Only your medical insurance provides for these problems.

Additionally, if you don’t have vision insurance, your medical insurance may be able to provide for part of your exam fees.

Lastly, if you have an emergency eye-related problem, we can already have your insurance on file…every second counts!

At Rosemore Eye Care, we never blur ethical lines. Period. We will inform you of all potential costs prior to your examination, and the doctor will inform you of any potential changes in those costs if he comes across a problem.

Dilation or Optomap?

Most of our patients prefer to have an Optomap Retinal Exam in place of a traditional dilated exam.

The Optomap Retinal Exam is the only camera system in existence that is on par with a dilated examination in terms of determining the health of the retina. The high resolution images are unmatched in quality by any other system. At Rosemore Eye Care, we provide the option to have an Optomap image taken in place of a dilated examination. Not only does this mean that you won’t have to deal with being dilated for the next 4-6 hours, but also if some problem were to arise in the future, we would have this image to refer to for comparison. We charge $39 for the Optomap.

Dilation is considered the standard of care for a routine eye examination. For the most thorough examination, dilation is recommended. If any disease process is suspected (such as cataracts, glaucoma, macular degeneration, etc.), a dilated retinal exam may be called for even if a Optomap image is taken. Dilation drops are admitted towards the end of the regular eye examination and can take up to 40 minutes to reach their full effectiveness.

It is important to note that we strongly recommend against refusing both options, as you would not be receiving a comprehensive eye examination.

Can I buy my glasses or contact lenses online?

At the end of your examination you will always receive a copy of your glasses prescription and contact lens prescription (if applicable). You are able to do whatever you would like with this information.

Many websites exist to purchase your prescription glasses online. At Rosemore Eye Care, we happily include your interpupillary distance (PD or IPD) as part of your prescription. However, it is important to note that a recent study has shown that about half of glasses purchased online are wrong, even if you put in the correct information (see link below).

At Rosemore Eye Care, all of our frames are warrantied for at least 1 year and most of our lenses are warrantied for 2 years. You can actually try on the frames that you end up buying. Our staff can help you determine the right materials and proper fit for your needs. These things cannot be done online.

In terms of contact lenses, we price compete with the most popular online retailer with our prices changing on a monthly basis to stay ahead of the game. We do not price match, as some contact lenses sold online are ordered from other countries where their sources cannot be verified.

Study on Online Glasses

What is a contact lens evaluation? Why is it more than regular eye exam?

A contact lens evaluation is an additional service to help you find the best lenses for your needs. Not every contact lens fits the same on your eyes. Our doctors are experts in the many different types of contact lenses available.

The fee for a contact lens evaluation includes the initial evaluation and every follow up exam afterwards until the goals of the patient have been reached. Our goals for our patients are optimal comfort and excellent vision. An enormous variety of types, materials, sizes, and colors are offered. We are committed to taking the time and effort to fit your contact lenses properly.

Although most patients will only need one fitting session, sometimes the process requires multiple follow up appointments to make sure that you have the best possible comfort and vision. We will not finalize a prescription until both the doctor and the patient are satisfied.

All trial contact lenses are included in the price of your contact lens evaluation.

Copyright 2017, Rosemore Eye Care PA. All rights reserved.